When adding or updating listings on eBay yous may occasionally encounter listing errors or warnings back from eBay:

category doesn't take variations

The table below lists the most common errors/warning messages from eBay, and what you can practice to resolve them, to ensure whatever affected product(s) are listed successfully on eBay.

ERROR MESSAGE

SUGGESTED SOLUTION 

category doesn't accept variations
 The reason for getting this validation error is considering the eBay category that the products it is mapped to does not allow products with variations to be listed inside information technology.

To resolve this, you will demand to remap the product to a category that does support variations.

  • From the product page in eBayLINK, click the Edit push button, in the Categories section, click "Add new mapping"
  • Notice some other suitable category which has the following symbol:
  • Click save mapping, which will bring yous back to the Product page,
  • Finally, click update to commit the changes and go to the dashboard and click the "update market place" push.

Bank check back once that has been completed to ensure the production is listed / updated.

For a list of eBay categories that let variations, encounter this eBay commodity, Which categories tin have listings with variations?

 
Buyers love large photos that clearly prove the particular, so please upload high-resolution photos that are at to the lowest degree 500 pixels on the longest side

 Essentially the epitome or images supplied do not encounter eBay's requirements, which are

Nosotros've got a few simple rules and recommendations for using pictures on eBay: (full article)

Rules
All listings* on eBay.com.au and nearly other eBay sites must run across these requirements

  • Every listing must have at least ane photograph.

  • Photos need to exist at least 500 pixels on the longest side.

  • You tin can't apply a catalogue or stock photograph if you're list an detail as 'used'.
Recommendations
To make sure buyers get a good look at the item they're thinking virtually purchasing

  • Optimise for mobile – brand your pictures 1600 pixels on the longest side.

  • Proceed your images make clean – no text, borders or uncluttered backgrounds.

  • Employ watermarks sparingly – make certain they don't distract a buyer's center from your product.

Other best practice tips:

  • Nosotros recommend uploading photos as a .jpg file, merely you can upload photos in whatsoever of these file formats:

    • JPEG (.jpg file extension)

    • PNG (.png file extension)

    • TIFF (.tif file extension)

    • BMP (.bmp file extension)

    • GIF (.gif file extension)

  • If your photo is in JPEG format, information technology should have a quality of 90 or higher on the 0-99 JPEG quality scale. Nosotros'll and so optimise it for brandish in your listing.

  • Before yous kickoff uploading, rename your photo files with names that will help you remember what they are, and put them in a folder on your calculator where you tin find them apace and easily in case you demand them once again.


Visit the Seller Center to acquire more nearly using bully pictures and photo quality recommendations.

For more than information on other requirements for sellers and tips on how to meet – and exceed – buyers' expectations, read Selling practices.

 
Variation Specifics provided does not match with the variation specifics of the variations on the item.

 At that place are ii possible reasons for getting this mistake on a production:
  1. An originally single variant product is at present being sent as a multi-variant production - eBay will not allow this so the production needs to be completely ended, deleted and re-listed.
  2. The variation data for the production from the eCommerce store is not proficient particularly skillful eastward.g. different aspect names in different variants.

So, it would accept originally listed fine but now is not getting updated due to failing the validation rules.		 
Variations Specifics and Item Specifics entered for a Multi-SKU item should be unlike
eBay will show the above fault bulletin/s on your products in Omnivore if you try to add an item specific which has the aforementioned proper noun as the product variation proper noun. Size and Color are common examples but this tin be other names as well. Please see this article on the steps needed to fix this problem
 
A production cannot be moved from a Variation-enabled Category to a Variation-disabled Category
 This fault ways that a product was previously listed with variations, thus is in a Variation-enabled Category on eBay and has been moved to a category that doesn't support variations.

For whatever products with this error we need to delete/purge the detail from eBay, delete the category mapping for them to re-list.

You will demand to submit a support request to have this done.

 
UPC should simply contain digits
 If your products bear witness an eBay validation error like this:

"ebay validation mistake: UPC should just contain digits" and information technology is followed by scientific notation.

It means that an update has gone incorrect somewhere, most likely while updating Production Identifiers in your store via copy/paste from Microsoft Excel which changed number field for this Product identifier e.g. UPC to this "nine.111E+12".

This eBay validation mistake can too occur if your UPC contains non numeric characters, e.g. 14500-459-1111, these should be removed.

You tin can also go this error with UPC'due south containing messages, eg when the SKU or the MPN has been placed in the UPC field, once again either remove UPC or update it with the correct one.

More data about UPC tin can be constitute here: https://en.wikipedia.org/wiki/Universal_Product_Code

Please bank check this data on your store and correct information technology, in one case done, get to the dashboard and click "Sync now" to refresh the data.

For more information about Excel issue see this commodity. http://superuser.com/questions/413226/why-does-excel-treat-long-numeric-strings-as-scientific-notation-even-later-chan


You tin check GTIN beingness here
https://gepir.gs1.org/alphabetize.php/search-by-gtin

Listings having an eBay validation error will not be updated or listed on eBay until the error is resolved. 

Your PayPal electronic mail accost was not found
 This error ways that the PayPal address provided cannot be plant / verified by eBay / PayPal.

At the time of creating a listing, eBay confirms that the Paypal business relationship supplied in the payment concern policy is:

  • Verified premium account OR
  • Verified business account

Please ensure that the right address has been entered into Settings>eBay Australia>General and under the heading Your Details in the PayPal User ID field.


It could be as simple as a child account has been linked, which isn't immune to write transactions against the parent.

In brusk, if the electronic mail address is typographically the same between our arrangement and the payment concern policy; then the retailer will need to confirm with PayPal every bit to why it may non exist coming upward

No listings tin can exist made on eBay until this is resolved. 


Yous must have a valid PayPal Account in good standing to crave firsthand payment.
This mistake means that the PayPal accost provided cannot be verified equally existence in good standing by eBay / PayPal.

At the fourth dimension of creating a listing, eBay confirms that the Paypal account supplied in the payment business policy is:

  • Verified premium business relationship OR
  • Verified business business relationship

Please ensure that the correct address has been entered into Settings>eBay Australia>General and under the heading Your Details in the PayPal User ID field.

It could be equally elementary as a kid account has been linked, which isn't immune to write transactions against the parent. It may exist the PayPal business relationship is not a business organization account.

In short the retailer volition need to ostend with PayPal as to why it is not in good standing.


No listings can be fabricated on eBay until this is resolved. 

The tags                                      Size                                    is/are disabled as Variant
The tags                                      Ring Size                                    is/are disabled as Variant
The tags                                      Style                                    is/are disabled every bit Variant
The tags                                      Quantity                                    is/are disabled as Variant
The tags                                      Type                                    is/are disabled as Variant
 The mistake occurs considering eBay restricts the use of sure words/values, as the proper name for a variant attribute nether a particular category.

For instance, on eBay AU nether the category "Infant » Nursery Bedding » Sleeping Bags & Sleepsacks", y'all are not allowed to apply a value of "Size" every bit a variant aspect proper name. This is because eBay has reserved "Size" as an Particular Specific for that category.

The fastest mode to resolve the consequence is to rename attribute for the variant (due east.grand. employ "Production Size" instead of "Size").

 
variants practise not have unique attributes
 This error occurs when some of the variations you are trying to list in a multi-variation listing, have  the same variation value. (eastward.thou. you lot have more one variant with size = ix)

Check that the variation values are all unique for your product variants.

 
The item can't exist listed or modified. The title and/or clarification may contain improper words, or the listing or seller may exist in violation of eBay policy.
 Your listing may contain titles and/or a description which contain illegal words, or your eBay account may not exist upward to standard to proceed listing.

Bank check your championship/clarification for prohibited words. See eBay's offensive policy.

Some eBay sites will likewise block titles/descriptions containing Brand/Copyright names or alien information. Eg. mentioning Apple tree in a description of a Androidproduct (This policy can vary between eBay sites).

Try deleting your clarification and adding limited information to examination this issue. You should also contact eBay directly to ensure your account is non limited or restricted in any manner.

 
Missing name in the variation specifics or variation specifics fix.; zeroed out
 The cause for this error could exist one of the following:
  • When ane or more of the product variations is missing the appropriate information. For example if i or more of the product variations is missing the colour or size information. Check all variants of the product to ensure they all take the required variation information.
  • If yous take modified the value of the variation label used by the product. For case, if the variation label was initially called "Color", merely you lot take since inverse it to be "Colour". The only way is to resolve this mistake is to end the eBay listing, and so listing the product as a new eBay listing.
  • You have added or deleted production variations
 
The UPC field is missing. Delight add UPC to the list and try again.

or

 For some products, eBay requires that a UPC number be provided when list a production.

A UPC (Universal Product Code) is a barcode symbology that is widely used in the Us, Canada, United Kingdom, Australia, New Zealand, in Europe and other countries for tracking merchandise items in stores. It consists of 12 numeric digits, that are uniquely assigned to each trade item.

To add UPC'due south to your listings, please add it to your eCommerce platform. Our system will sync and import the details and add together it to your eBay listings.

If you lot do non have UPC values for your product(s) please get out the UPC field empty in your eCommerce platform.

You can bank check GTIN existence hither
https://gepir.gs1.org/alphabetize.php/search-by-gtin

 
You're not immune to revise ended listings.
 An eBay listing for this product previously existed merely has since been ended on eBay for some reason.
To resolve, you need to offset terminate the listing in our system, so upload to eBay as a new listing.		 
Information technology looks like you've reached the corporeality y'all can list. You can list up to <$xxxxx> in total sales this month. Asking to list more than: https://scgi.ebay.com/ws/eBayISAPI.dll?UpgradeLimits&appId=0&refId=19
 Please see the following eBay page for further information on selling limits and how to request an increase from eBay:  http://pages.ebay.com.au/help/sell/sellinglimits.html
 
Considering you've specified Local Pickup Only for this item, y'all tin't require immediate payment.
 This error can occur when 1 or more of the default eBay Business Policies are missing.

Our system expects/creates the post-obit eBay Business Policies, named exactly as per below:

  • Postage Policy = "basic"
  • Payment Policy = "PayPal"
  • Returns Policy = "ReturnPolicy"

e.g.

Annotation: the eBay Business organisation Policies must be named exactly every bit above, equally it is case sensitive.

To bank check this, log into your eBay account and become to:

  • My eBay
  • Hover over the "Account" tab and select "Business organisation Policies".

If any are missing, delight create and name them every bit per the higher up.

 
The email address you entered isn't linked to a PayPal account. If you lot don't accept a PayPal account, you lot'll need to gear up ane upward with this email address so that buyers can pay you.
 Delight check the following:
  1. Make sure your PayPal address is entered and spelled correctly in your eBay Payment Business Policy.
    e.g.
  2. Make sure your PayPal address is entered and spelled correctly in your automated payment method.
  3. Confirm your email address with Paypal.
  4. Make sure your PayPal address is right in our system: go to Settings>eBay Australia>General and nether the heading Your Details in the PayPal User ID field.
If yous receive an error relating to PayPal then it is an issue with your PayPal business relationship.		 
                  Earlier yous can list this item we need some boosted data to create a seller's account.
This eBay error can occur when your eBay business relationship is missing an automatic payment method for eBay fees.

It tin can too be returned by eBay, if yous take an expired credit bill of fare designated as your automated payment method on eBay.

To add/modify an automatic payment method on your eBay seller account:

  1. Login to your eBay seller account.
  2. Get to "My eBay --> Account --> Seller Business relationship".
  3. Click the "Automatic Payment Method" link to add/change the automatic payment method for your eBay account.
    east.g.

Farther information on eBay automatic payment methods can be plant here.

 
The item specific                  For sale past                  is missing. Add together For sale by to this listing, enter a valid value, and ...
 This eBay error can occur when you have mapped your product to an eBay category that has mandatory Item Specifics.

For example, if you had mapped a product to the eBay AU category "Cars, Bikes, Boats > Motorcycles > Trail Bikes", and so eBay requires that you have set the Detail Specific named "For sale past".

e.g.

Note: the red asterix (*) next to the detail specific "For auction by" which indicates it's a required field.

Typically it may be that you product has been incorrectly mapped to the wrong eBay category.

The fastest manner to resolve the effect is to re-map your product to the correct, or a more than relevant eBay category.

 
Only unmarried quantity items can be listed in the category selected.
 On eBay, certain categories only allow sellers to list items in single quantities.

For example the eBay category "Cars, Bikes, Boats > Motorcycles > Trail Bikes" has this brake.

To resolve the issue, either limit the eBay quantity of the item to "1", or alternatively you tin try mapping the product to a more relevant eBay category.

 
Seller is non eligible to listing a discounted item.
 This eBay alert ways that your eBay account is not currently enabled for strike-through pricing on your listings. By default this characteristic isn't enabled on a seller business relationship. eBay only enables this feature for sellers it has vetted/qualified.

This alert doesn't preclude your products from list on eBay, only products with a sale or strike-through cost, will non be display as "on sale" by eBay on your listings.

e.g. the post-obit pricing fields "You lot save" and "Now" volition not be displayed on your eBay listings, fifty-fifty if the item is on sale.

You must go approved by eBay to participate in eBay's Strike-Through Pricing Program. Strike Through Pricing (STP) is ordinarily reserved for managed accounts only so to asking that it be enabled, delight contact your eBay account manager.
Market place Product Variant SKUs are not unique
 There are ii possible reasons for getting this error on a product:
  1. An originally single variant product is now being sent as a multi-variant production - eBay will non let this and so the product needs to exist completely ended, deleted and re-listed.
    To resolve, end each of the listings in eBay.
    Go to each production folio in eBaylink that has the mistake and deleted the production.
    Go to the Dashboard and start a fresh import from your eCommerce shop.
  2. The variation data for the product from the eCommerce store is not good specially good due east.grand. dissimilar attribute names in dissimilar variants.

So, it would have originally listed fine but at present is non getting updated due to declining the validation rules.
validation error = VariationSpecificsSet container (Item.Variations.VariationSpecificsSet) is required to list a Multi-SKU item.
 This error is similar to ii validation errors mentioned to a higher place.  It happens when products in your Ecommerce shop were single variant only them become mulit-variant or vice versa.

There are 2 possible reasons for getting this error on a production:

  1. An originally single variant product is now being sent as a multi-variant production - eBay will not permit this then the product needs to be completely ended, deleted and re-listed.
  2. The variation data for the production from the eCommerce store is not skilful particularly practiced e.g. dissimilar attribute names in unlike variants.

So, it would have originally listed fine but now is non getting updated due to declining the validation rules.
AND
If you take products that take this mistake and so it is likely that your production has been set in your eCommerce store as a product with variations/options (eBay phone call this Multi-SKU) so eBay is expecting a variation simply yous don't accept them.

Bank check in your eCommerce store for the products to see if at that place are variations and remove them if they are non required.

For example, oft in Shopify the variation is called 'Title'. To resolve this, in your Shopify Store, Become into the product department of one of the products and under 'variants' remove whatsoever variations if these products don't come with variations.

You should likewise double-cheque in the product page in our system, nether Variations.

If at that place is only ane variation, then Variation Name should be empty, ie no options are defined. If you do have options, then at least ii distinct values should exist provided.

Once you have fabricated changes in your eCommerce shop go to the dashboard in our arrangement and trigger a refresh by clicking 'Sync Now' from the dashboard so that the updates are sent up to eBay.

Input data for tag <Item.PictureDetails.PictureURL[one]> is invalid or missing. Delight check API documentation.		 This is usually caused by a space in the image URL, which causes eBay to reject it, ie https://allthatdigi.com.au/wp-content/uploads/2018/09/testimage- -Moon.jpg
Resolution: remove the space in the paradigm name and run a full sycn to update the product and market.

The underscore graphic symbol is also non a valid character
piicture name should only  contain the ASCII messages 'a' through 'z' (in a example-insensitive manner), the digits '0' through 'nine', and the hyphen ('-')"
At least one valid postage service must exist specified.
 This is unremarkably caused by a missing business policy within eBay.

Navigate to Omnivore ->settings-> eBay Australia->Aircraft
Check for errors similar this
and ensure you lot take a matching eBay Business Policy for the shipping method in Omnivore as per
http://www.bizpolicy.ebay.com.au/businesspolicy/manage
eBay security policy merely allows HTTPS resources in listings
This is commonly caused by providing an http URL for your logo

To resolve modify the URL to https: every bit per
Tin can I Change The Logo In My Product Listing Page?
Currency is unchangeable when revising or relisting an detail. This error can occur if the product is a duplicate list.  If you encounter this mistake on a product check and be certain that  you do not have a manual listing on eBay that is really a duplicate products.

It is all-time to search using the SKU or the production title.

If you lot did take manual listings on eBay when yous started using Omnivore and you did non link them all then you lot may accept duplicates.

The merely mode to fix this error is to correctly end your duplicate listings on eBay.

A total listing of eBay errors can as well be found hither:

http://developer.ebay.com/devzone/xml/docs/reference/ebay/errors/errormessages.htm